06/27/2019

The 2019 Big Data & AI Landscape

An infographics by Matt Turck, VC at FirstMark

by Matt Turck

06/03/2019

Why is natural language the future of IVR? [FR]

82% of callers are dissatisfied with DTMF IVRs. How can natural language IVR improve the situation?

by Aimé Dushimire

06/26/2018

Big data & AI Landscape 2018

An infographics by Matt Turck, VC at FirstMark

by Matt Turck

03/07/2017

The potential of artificial intelligence in customer relationship

On the occasion of IA Day, a roundtable on intellectual intelligence in customer relationship and commerce took place ...

by Julia Luczak-Rougeaux